Privacy Policy

We, Al Abdulghani Motors, owner and operator of the website www.cashmycar.qa (referred to herein as “the Company” or “we”), respect your privacy and want you to know how your Personal Data, as defined below, will be handled and used.

We have developed this Privacy Policy (this “Policy”) to describe the types of Personal Data that we may collect, how we may use and share your Personal Data, our lawful basis for processing it, what rights you have in relation to your Personal Data, and how we protect it.

Please read this Policy carefully to understand how we will treat your Personal Data collected through our websites and applications. As part of our efforts to stay updated on privacy practices, we may add additional functions and features to our websites and applications, so be sure to check back for any updates to this Policy. We will indicate at the top of this Policy when it was most recently updated.

Definition of Personal Data

“Personal Data” in this Policy shall have the meaning that is granted to such term or any equivalent term under the Personal Data Privacy Protection Law in the state of Qatar ("PDPP Law").

Collection of Personal Data

The categories of Personal Data we collect, the purposes of processing, and the lawful basis for collection are detailed below.

 
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  Personal Data collected through automated means, like electronic activity, such as data gathered by technology when you visit our website or application (e.g., IP address, browser information, device type, operating services, app versions, what functions or pages you use or click on, the frequency of use, and the links you click on).

     

  We use this information to operate, evaluate, and improve our business, including developing new products and services; enhancing and improving our services; analyzing your interaction with our services; and performing data analytics.

     

  For quality improvement goals we customize our service to make your experience smooth and efficient using necessary cookies and similar technologies. We also have a legitimate interest in having a functioning website or application and improving the functionality and maintaining the security of our website or application using necessary cookies and similar technologies — an interest not outweighed by the privacy impacts on you.

   
 
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  Personal Data submitted by you voluntarily, covering all categories of data.

     

  We may need to use these Data to establish and enforce our legal rights and obligations; to comply with binding requests made by you when exercising your legal rights (such as those set out in this Policy); to comply with binding requests or instructions from applicable regulators, law enforcement agencies, any court, or otherwise as required by law; to resolve complaints or disputes with you; to manage any proposed sale, restructure, or merger of any or all part(s) of our business, including responding to enquiries from prospective buyers or merging organizations; and for general record keeping and customer relationship management (e.g., to comply with consumer, tax, accounting, data protection, and anti–money laundering laws).

     

  Where the Data is required for legal or regulatory matters in connection with a lawsuit, complaint, legal requirement, or regulatory proceeding, as well as other situations with which we may comply, we have a legal obligation to use it.

   

As detailed in the section below titled “Cookies”, you can reject our collection of your Personal Data on our websites or applications through automated means, but such rejection may affect our website or application performance and functionality. Regarding the Personal Data that you voluntarily provide to us, you can always stop providing it — but it may prevent us from providing our services to you.

Sharing of Personal Data

Sometimes we need to disclose your Personal Data to other parties.

(1) Inside our organization

 
• We may need to share your Personal Data with other companies in our organization, for our general business management purposes and, in some cases, to meet our customer needs where providing services across different group entities/locations.
 
• For authorizations/approvals with relevant decision makers, for reporting and where systems and services are provided on a shared basis.
 
• Access rights between members of our organization are limited and granted only on a need-to-know basis, depending on job functions and roles. Where any party of our organization processes your Personal Data on our behalf (as our processor), we will do our best endeavor to make sure that they have appropriate security standards in place to make sure your Personal Data is protected.

(2) Outside our organization

From time to time, we may ask third parties to carry out certain business functions for us, such as for IT support, data hosting and customer relationship management (CRM) tool providers. These third parties will process your Personal Data on our behalf (as our processor). We will disclose your Personal Data to these parties so that they can perform those functions. Before we disclose your Personal Data to these third parties, we will do our best endeavor to ensure that they have appropriate security standards in place to protect your Personal Data.

In certain circumstances, we will also disclose your Personal Data to third parties who will receive it as controllers of your Personal Data for the purposes set out above, where the relevant disclosure is in relation to:

 
• Services provided to you or us by a third party acting independently to us, but which has a relationship with us, for example legal advisors, accountants, and auditors.
 
• The purchase or sale of our business (or part of it) in connection with a share or asset sale, for which we may disclose or transfer your Personal Data to the prospective seller or buyer and their advisors.
 
• The disclosure of your Personal Data to comply with a regulator or law enforcement request, legal obligation, to enforce a contract or to protect the rights, property or safety of our employees, customers or others.
 
• A disclosure you have asked us to make or given us permission to make.

Our website/application may provide links or access to services or Data offered by other members of our organization, or by third parties. These parties will have their own privacy notices and any Personal Data collected by other organization members or third parties will be subject to their individual privacy policies.

Retention of Personal Data

We also ensure that, in compliance with applicable law, we do not retain Personal Data longer than necessary. We will keep your Personal Data for as long as we have a relationship with you, for example as long as you are a customer, or you wish to keep receiving marketing messages from us (and for a reasonable period thereafter).

When determining how long to retain Personal Data after we no longer have a relationship with you, we take into account how long our customers usually want to continue hearing from us, our legal obligations and the expectations of regulators, as well as the length of time Data is needed for internal audit purposes and to exercise or defend our legal rights.

We also consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

This includes the following:

   
• Retention in case of queries - We may retain your Personal Data for a reasonable period in case of follow-up queries from you.
   
• Retention in case of claims - We may retain your Personal Data for the period in which you might legally bring claims against us, if and to the extent this is relevant.
   
• Retention in accordance with legal and regulatory requirements - We will consider whether we need to retain your Personal Data after the period of retention in the case of queries or claims because of a legal or regulatory requirement.
   
• Retention permitted under applicable law - We will continue to retain Personal Data where necessary to provide our services to you and the retention of such Personal Data is necessary for the purposes of pursuing our legitimate interests or where it is necessary for public interest purposes.

We review our retention periods for Personal Data on a regular basis, and all Personal Data is retained in compliance with applicable data protection law. We will only permanently retain certain basic Personal Data, for limited purposes. This is in relation to retaining basic contact details, to keep a record that you were a customer, in case you return in the future, or where you have asked us not to contact you again.

Your Rights

You may be entitled to the following rights, which you can exercise by contacting us using the contact information provided in “How to Contact Us” below:

   
• Where our use of your Personal Data requires consent, you may withdraw this consent at any time without affecting the lawfulness of our processing up to that point.
   
• You may request access to your Personal Data that we hold (together with other supplementary Data such as the purpose for which it is processed, the person to whom it is disclosed and the period for which it is stored).
   
• You may require us to correct your Personal Data we hold without undue delay if it is inaccurate.
   
• Depending on the basis on which we process your Personal Data, you may ask us to change, restrict or stop the way in which we communicate with you or process your Personal Data.
   
• You may ask us to delete your Personal Data;

How to Contact Us

If you would like to exercise any of your rights or if you have any questions about this Policy or would like to make a complaint please send an email to crm@aamotors.com that details your request and includes your exact name, physical address and email address or call us via phone: 8001800.

Please note that we may need to verify your identity when you request to exercise your privacy rights. To do so, we may ask you to confirm Data we already have on file or provide such other proof as we need in order to determine and confirm your identity before responding to your request.

Cookies

A cookie is a small piece of data that a website/ application asks your browser to store on your computer or mobile device. The cookie allows our website/ application to “remember” your actions or preferences over time. Cookies are widely used in order to make websites/ applications work, or to work more efficiently, as well as to provide reporting data. Some cookies are strictly necessary for the functioning of our website/ application.

Why do we use cookies?

We use cookies to learn how you interact with our content and to improve your experience when visiting our website. For example, some cookies remember your preferences and where you left off so that you do not have to repeatedly make these choices when you visit one of our websites/ applications.

What types of cookies do we use?

Safeguarding of Personal Data

We implement and maintain reasonable and appropriate security measures against unauthorized or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data. This includes limiting access to your Personal Data to those employees, agents and other authorized parties who need to know the Data to enable us to provide products or services.

Children

The website/ application is not targeted at children under the age of 13, and we do not knowingly collect any Personal data from children. We will delete any Personal Data we determine to have been collected from a child or user under the applicable age of consent.

Changes to this Policy

We reserve the right to modify this Policy at any time. Any changes to this Policy become effective without any need for a prior notice.